Job Overview

We are seeking a highly analytical and forward-thinking Business Analyst with strong AI expertise to join our team. In this role, you will act as the bridge between business stakeholders, data/AI engineering teams, and product management. You will analyze business requirements, identify opportunities to integrate AI solutions, optimize workflows, and support data-driven decision-making. This position requires strong analytical thinking, excellent communication skills, and a solid understanding of artificial intelligence concepts, machine learning capabilities, and modern automation tools.

Key Responsibilities

1. Business Analysis & Requirements Gathering

• Conduct in-depth analysis of business processes to identify challenges, inefficiencies, and automation opportunities.

• Collaborate with cross-functional stakeholders to translate business needs into well-defined functional and technical requirements.

• Facilitate workshops, interviews, and user story sessions to gather comprehensive insights.

• Prepare detailed documentation including BRDs, FRDs, process maps, and user journey flows.

2. AI & Data Strategy Development

• Identify areas where AI (predictive analytics, NLP, computer vision, RPA, generative AI) can create measurable business value.

• Evaluate the feasibility of AI solutions and provide recommendations based on cost, data availability, complexity, and ROI.

• Work closely with AI/ML engineers to define use cases, training data requirements, and model performance criteria.

• Support the design of scalable AI-driven tools, dashboards, and automation systems.

3. Data Analysis & Insights

• Analyze large datasets to uncover trends, patterns, and insights supporting strategic decisions.

• Develop KPIs, metrics, and performance tracking reports to measure AI initiative success.

• Work with data engineers to ensure data quality, accuracy, governance, and accessibility.

4. Product & Project Management

• Contribute to product roadmaps, sprint planning, and prioritization of AI/business analytics initiatives.

• Support end-to-end execution of AI projects—from concept to deployment.

• Monitor project timelines, risks, and deliverables, ensuring outcomes meet business expectations.

• Collaborate with UX/UI teams to design intuitive AI-powered user experiences.

5. Change Management & Training

• Assist in developing training materials for stakeholders to adopt new AI tools and processes.

• Support change management activities including communication plans and impact assessments.

• Advocate for ethical AI use, transparency, and responsible data practices across the organization.

Required Skills & Qualifications

• Bachelor’s degree in Business, Data Analytics, Computer Science, Information Systems, or related field.

• 3–6+ years of experience as a Business Analyst, Data Analyst, Product Analyst, or similar role.

• Strong understanding of AI technologies (machine learning, NLP, predictive modeling, RPA, generative AI).

• Experience working with data visualization tools (Power BI, Tableau, Looker, etc.).

• Knowledge of SQL or basic programming (Python preferred) is a plus.

• Excellent skills in process mapping, requirement documentation, and stakeholder communication.

• Ability to translate technical concepts into simple, business-friendly language.

• Strong problem-solving and critical-thinking skills.

Preferred Qualifications

• Experience working in AI-driven transformation or digital innovation projects.

• Familiarity with cloud platforms (Azure, AWS, GCP).

• Exposure to MLOps or AI model lifecycle management.

• Certification in Business Analysis (CBAP, CCBA, ECBA) or Agile methodologies (Scrum Master, Product Owner).

• Experience with LLMs, prompt engineering, or generative AI integration in enterprise workflows.

Soft Skills & Competencies

• Strategic mindset with a passion for innovation and emerging technologies.

• Strong interpersonal skills with the ability to influence and engage stakeholders.

• Exceptional documentation, presentation, and storytelling abilities.

• Adaptability to fast-paced, evolving environments.

• Detail-oriented with strong organizational and multitasking skills.

What We Offer

• Opportunity to work on cutting-edge AI initiatives with real business impact.

• Collaborative, growth-oriented, and inclusive work environment.

• Professional development, training, and access to AI-learning resources.

• Competitive compensation and benefits package.